Remote Support

Support for your devices.

Windows, Mac and Linux

Use the Getscreen.me invitation Walter provides. Follow the instructions to download and run the support app for your computer.

iPhone and iPad

We agree on FaceTime screen sharing or Zoom before your appointment. Remote control depends on compatible devices and software.

Android

Zoom screen sharing provides guided help. Other options are assessed for your exact device and permissions.

Prepare. Connect. Stay in control.

Charge your device, connect to reliable internet, and close private apps. You approve access and can end the connection. Keep passwords and verification codes private; enter them yourself.

Scope and price are confirmed before work begins. Additional work requires your approval. Physical repairs may require local service.